Larry Xiao
About Larry Xiao
Larry Xiao is a Customer Success Manager with extensive experience in driving client satisfaction and revenue growth. He has worked in various roles across multiple companies, including Inspectorio, Mindbody, JOOR, and Groupon, and holds a Bachelor's Degree in Communication and Sociology from the University of California, Davis.
Current Role at ClickTime
Larry Xiao serves as a Customer Success Manager at ClickTime, a position he has held since 2024. In this role, he focuses on enhancing client relationships and ensuring customer satisfaction. His responsibilities include guiding clients to achieve their goals and leveraging technology to improve business operations.
Previous Experience at Inspectorio
Prior to his current role, Larry worked at Inspectorio as an Enterprise Customer Success Manager from 2022 to 2023. During his tenure, he was responsible for managing key client accounts and driving customer engagement, contributing to the overall success of the company.
Career Background in Customer Success
Larry has extensive experience in customer success, having worked at JOOR as a Customer Success Manager from 2019 to 2022. His role involved supporting clients in the Los Angeles Metropolitan Area, ensuring they received maximum value from the company's services.
Sales and Business Development Experience
Earlier in his career, Larry held the position of Software Sales Specialist at Mindbody from 2016 to 2019 in Scottsdale, Arizona. He also worked as a Business Development and Marketing Director at Groupon from 2015 to 2016 in the Phoenix, Arizona Area. These roles provided him with a solid foundation in sales strategies and client engagement.
Educational Background
Larry earned his Bachelor’s Degree in Communication and Sociology from the University of California, Davis, where he studied from 2010 to 2014. His education equipped him with essential skills in communication and understanding social dynamics, which he applies in his professional roles.