Benison Joseph
About Benison Joseph
Benison Joseph is a Support Specialist with a background in Electrical and Electronics Engineering and Mechatronics. He has over two years of experience in the IT industry and currently works at Shaw Communications and Clio in Toronto, Canada.
Current Role at Clio
Benison Joseph has been employed as a Support Specialist at Clio since 2021. In this role, he focuses on providing client support and troubleshooting software and integrated systems. His responsibilities include maintaining internal databases and ensuring exceptional client service. He has demonstrated a strong commitment to excellence in client support, which is a key aspect of his position.
Work at Shaw Communications
In addition to his role at Clio, Benison Joseph has also worked at Shaw Communications as a Customer Relations Advisor since 2021. His position involves engaging with customers to address their inquiries and provide support. This role further emphasizes his dedication to client satisfaction and effective communication.
Education and Expertise
Benison Joseph studied Electrical and Electronics Engineering at Anna University Chennai, where he earned his Bachelor of Engineering (BE) from 2012 to 2016. He later pursued an Advanced Diploma in Mechatronics, Robotics, and Automation Engineering at Centennial College from 2018 to 2020. His educational background provides a strong foundation for his roles in the IT industry.
Previous Experience in IT
Before his current roles, Benison Joseph gained experience at Tech Mahindra, where he worked as a Database Support Specialist (Mainframes) from 2016 to 2018. He also held a position as a Quality Analyst for a brief period in 2018. His experience spans over two years in various IT roles, including Developer, Support Specialist, and QA Analyst.
Skills and Professional Attributes
Benison Joseph possesses superior interpersonal and organizational skills, which enhance team collaboration across multiple projects. He is known for maintaining internal databases and providing exceptional client support. His professional attitude fosters a positive work environment and encourages teamwork throughout various assignments.