Billy Soursos

Billy Soursos

Intermediate Customer Onboarding Specialist @ Clio

About Billy Soursos

Billy Soursos is an Intermediate Customer Onboarding Specialist at Clio, where he has worked since 2022. He has a background in customer onboarding and sales, with previous roles at Darktrace and TouchBistro, and holds degrees in International Relations and Economics.

Current Role at Clio

Billy Soursos serves as an Intermediate Customer Onboarding Specialist at Clio, a cloud-based legal technology company. He has held this position since 2022, contributing to the onboarding process for new clients. His role involves ensuring that customers are effectively integrated into Clio's platform, enhancing their experience and satisfaction.

Previous Experience at Clio

Prior to his current role, Billy worked at Clio as a Customer Onboarding Specialist from 2021 to 2022. During this 11-month period in Vancouver, British Columbia, he focused on facilitating the onboarding of clients, helping them navigate the features and functionalities of Clio's legal technology solutions.

Professional Background

Billy has a diverse professional background, having worked in various roles before joining Clio. He was an Account Executive at Darktrace from 2019 to 2020, where he managed client accounts. He also held positions at TouchBistro as a Business Development Representative and Sales Development Representative in 2019. Additionally, he interned at the Northern California World Trade Center in 2018.

Education and Certifications

Billy earned a Bachelor of Arts in International Relations with a Minor in Economics from The University of British Columbia, completing his studies from 2013 to 2018. He also studied at the University of Amsterdam, where he obtained a Bachelor of Arts in International Relations and Affairs in 2017. In 2020, he completed a Certificate in Product Management from BrainStation.

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