Brett Blackney
About Brett Blackney
Brett Blackney is a Senior BDR Operations Manager at Clio, with a robust background in sales and customer success management. He has held various roles in prominent companies, including Salesloft and HackerRank, and possesses expertise in sales metrics, KPI development, and process improvement.
Work at Clio
Brett Blackney currently serves as the Sr. BDR Operations Manager at Clio, a cloud-based legal technology company. He has been in this role since 2024, contributing to the company's operational strategies and business development efforts. His responsibilities include overseeing sales processes and enhancing operational efficiency within the organization.
Previous Experience at Salesloft
Before joining Clio, Brett Blackney worked at Salesloft as a Sr. Customer Success Manager from 2021 to 2023. He was responsible for managing customer relationships and ensuring client satisfaction. He also held the position of Sr. Customer Success Manager - Enterprise from 2023 to 2024, focusing on enterprise-level clients and their specific needs.
Background in Sales Development
Brett Blackney has a robust background in sales development, having worked as the Global Director of Sales Development at HackerRank from 2018 to 2019 and again from 2019 to 2021. His roles involved leading sales development teams and implementing sales operations programs. He also held various positions at Jive Software, where he progressed from Sales Development Representative to Sales Development Manager.
Education and Expertise
Brett Blackney studied at San Jose State University, where he earned a Bachelor of Arts in Photography from 2005 to 2009. His education has provided him with a foundation for his career in sales and operations. He possesses expertise in developing business cadence, forecasting strategies, and sales metrics, along with proficiency in various sales and marketing tools.
Skills in Sales and Marketing Operations
Brett Blackney is skilled in process improvement and cross-functional collaboration within sales and marketing operations. He has experience in creating and managing Salesforce dashboards and reporting systems. His proficiency extends to using a variety of sales and marketing tools, including Outreach.io, Drift, Zoominfo, DiscoverOrg, Lusha, and Looker.