Cara O'shea
About Cara O'shea
Cara O'Shea is a Customer Success Specialist at Clio, with a background that includes roles at HubSpot and Westwood One. She holds a Bachelor's degree in Business/Commerce from Dublin City University and has diverse skills in customer experience, marketing, and team leadership.
Current Role at Clio
Cara O'shea currently serves as a Customer Success Specialist at Clio, a cloud-based legal technology company. She has been in this role since 2022, contributing to the company's mission of improving the legal profession through innovative technology solutions. Her responsibilities likely include ensuring customer satisfaction, providing support, and helping clients maximize the value of Clio's services.
Previous Experience at HubSpot
Cara O'shea has a significant background with HubSpot, where she held multiple roles. She started as an Inbound Success Coach in 2019, serving for 8 months, before advancing to Senior Inbound Success Coach from 2020 to 2021 for 1 year. She later worked as an Inbound Success Coach L2 for 10 months in 2019 to 2020. Her experience at HubSpot provided her with expertise in customer success and inbound marketing strategies.
Education and Qualifications
Cara O'shea earned her Bachelor's degree in Business/Commerce from Dublin City University, where she studied from 2013 to 2017. Prior to that, she completed her high school education at Loreto High School Beaufort, focusing on subjects such as Accounting, Home Economics, Spanish, and Biology. Her educational background supports her diverse skill set in business and customer relations.
Diverse Work History
Cara O'shea has a varied work history that spans multiple industries and roles. She worked as an Affiliate Services Coordinator at Westwood One in 2018, a Corporate Sales and Marketing Executive at Butlers Chocolates in 2017, and a Sales Intern at Audi Ireland from 2015 to 2016. Additionally, she has experience as a Receptionist for Lidl Ireland and as a Sales Associate at TK Maxx. This diverse experience has equipped her with skills in sales, marketing, and customer service.
Personal Interests
Outside of her professional life, Cara O'shea enjoys baking and cooking, which she considers a way to unwind. She also has a keen interest in sports, often attending live fixtures and keeping up with sports events during her weekends. These personal interests contribute to her well-rounded character and ability to connect with others.