Cinzia S.
About Cinzia S.
Cinzia S. is a Senior Instructional Designer at Clio - Cloud-Based Legal Technology, where she has worked since 2023. She has extensive experience in customer onboarding and instructional design, having held various roles at Clio and other organizations over the years.
Current Role at Clio
Cinzia S. currently serves as a Senior Instructional Designer at Clio - Cloud-Based Legal Technology, a position she has held since 2023. In this role, she focuses on developing instructional materials and learning experiences that foster curiosity and confidence among users. Her work emphasizes the importance of understanding the underlying reasons for learning initiatives, ensuring that the experiences are meaningful and effective.
Previous Experience at Clio
Cinzia S. has a substantial history with Clio - Cloud-Based Legal Technology. She initially joined the company as a Customer Onboarding Specialist in 2020, where she worked for one year. She then progressed to the role of Intermediate Customer Onboarding Specialist in 2021 for three months, followed by a brief tenure as a Senior Customer Onboarding Specialist in 2022. Her diverse roles at Clio have provided her with extensive experience in client services and onboarding processes.
Experience at AlayaCare
Cinzia S. worked at AlayaCare in various capacities. She served as a Client Services Manager from 2019 to 2020 for six months and as a Client Success Associate from 2018 to 2019 for eight months. In these roles, she focused on enhancing client experiences and ensuring successful tool integration, emphasizing the importance of starting with 'why' to create meaningful interactions.
Educational Background
Cinzia S. earned her Bachelor's Degree in Environment and Business, Honours, Co-op from the University of Waterloo, where she studied from 2009 to 2014. Her education provided a foundation in both environmental issues and business practices, equipping her with the skills necessary for her roles in client services and instructional design.
Professional Values and Focus
Cinzia S. values collaboration, coordination, and autonomy in her professional environment. She aims to balance personal and professional priorities while creating impactful learning experiences. Her focus on fostering curiosity and confidence in learners reflects her commitment to effective Learning and Development practices.