Dan F.
About Dan F.
Dan F. is an Intermediate Customer Onboarding Specialist at Clio, where he has worked since 2020. He has a diverse background in technology and customer service, with previous roles in sales development, front-end development, and geospatial intelligence analysis.
Work at Clio
Dan F. has been serving as an Intermediate Customer Onboarding Specialist at Clio since 2020. In this role, he focuses on facilitating the onboarding process for new customers, ensuring they effectively utilize Clio's cloud-based legal technology. His responsibilities include guiding customers through the setup process and addressing any inquiries they may have. Dan's experience in this position has allowed him to develop strong leadership and problem-solving skills, which are essential for helping customers achieve their goals.
Previous Employment Experience
Before joining Clio, Dan F. worked at Bench Accounting as a Sales Development Representative for three months in 2019. His role involved engaging potential clients and promoting the company's accounting services. Prior to that, he was employed at Satel Creative as a Front End Developer for five months in 2019, where he contributed to web development projects. Dan also has a notable background with the Royal Air Force (RAF), where he served as a Geospatial Intelligence Analyst from 2013 to 2018. This experience provided him with a strong foundation in geospatial analysis.
Education and Expertise
Dan F. studied at Lighthouse Labs, where he completed a Web Development Bootcamp from 2018 to 2019. This program equipped him with essential skills in web development, which he applied during his time as a Front End Developer. His educational background, combined with his professional experiences, has contributed to his expertise in technology and customer onboarding.
Background in Geospatial Analysis
Dan F. has a background in geospatial analysis, which he developed during his tenure with the Royal Air Force. This experience has enhanced his communication and time management skills. His ability to analyze geospatial data has been beneficial in various roles, particularly in understanding customer needs and improving service delivery.
Communication Skills
Dan F. possesses strong communication skills, refined through his experience interacting with individuals from various ranks and global locations. This ability to communicate effectively has been crucial in his role at Clio, where he assists customers in navigating technology solutions. His background in geospatial analysis further supports his capacity to convey complex information clearly.