Eric Schouten

Eric Schouten

Senior Partner Enablement Manager @ Clio

About Eric Schouten

Eric Schouten is a Senior Partner Enablement Manager at Clio, specializing in SaaS partnerships and customer success. He has over 17 years of experience in professional services and product operations, with a background in engineering and an MBA.

Current Role at Clio

Eric Schouten serves as the Senior Partner Enablement Manager at Clio, a company specializing in cloud-based legal technology. He has held this position since 2021, focusing on the enablement and certification of consulting partners. His role involves enhancing partner engagement and ensuring that partners are well-equipped to deliver services effectively. His tenure at Clio reflects a commitment to fostering strong partnerships within the legal technology sector.

Previous Experience in Product Operations

Before joining Clio, Eric Schouten worked at Oracle as the Director of Product Operations from 2013 to 2015. During his time in this role, he was based in Toronto and contributed to the operational aspects of product management. His experience at Oracle laid the groundwork for his future roles in professional services and partner success.

Professional Background in SaaS Partnerships

Eric has over 17 years of experience in SaaS partnerships and customer success. His career includes significant roles at various organizations, such as KEV Group, where he served as Senior Director of Professional Services from 2019 to 2021. He also held positions at Influitive, where he was involved in professional services and partner success, further enhancing his expertise in managing partner relationships and client engagement.

Educational Qualifications

Eric Schouten holds a Master's degree in Business Administration from IESE Business School. He also earned a Bachelor's degree in Engineering from Queen's University. This combination of technical and business education provides him with a comprehensive understanding of both fields, which is beneficial in his current role focused on partner enablement.

Career Progression in Professional Services

Throughout his career, Eric has progressed through various roles in professional services. He worked at Eloqua in multiple capacities, including Director of Professional Services and Manager of Partner Services. His experiences at Eloqua, along with his short tenure at Influitive, have contributed to his extensive knowledge in managing client and partner relationships effectively.

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