Jasmeen Boparai, Ma
About Jasmeen Boparai, Ma
Jasmeen Boparai is a Senior Technical Writer specializing in customer education at Clio, with a background in technical writing, editing, and policy analysis across various sectors including government and academia.
Current Role at Clio
Jasmeen Boparai serves as a Senior Technical Writer in Customer Education at Clio, a cloud-based legal technology company. She has held this position since 2023, working remotely. In this role, she specializes in creating user-focused technical documentation and in-app UX copy, contributing to the overall customer education strategy.
Previous Experience at Clio
Prior to her current role, Jasmeen worked at Clio as a Technical Writer from 2021 to 2023. During this time, she focused on developing documentation that supported users in navigating Clio's legal technology solutions. Her contributions were integral to enhancing user experience and understanding of the product.
Professional Background in Government and Academia
Jasmeen has a diverse professional background that includes roles in government and academia. She worked at BC Public Service as an Orders and Reasons Editor from 2019 to 2021 and as a Policy and Procedures Analyst for 9 months in 2021. Additionally, she served as an Editor and Teaching Assistant at McGill University from 2017 to 2018.
Educational Qualifications
Jasmeen Boparai holds a Bachelor of Arts (BA) in English Language and Literature from the University of Victoria, where she studied from 2012 to 2017. She furthered her education by obtaining a Master of Arts (MA) in English Literature from McGill University, completing her studies there from 2017 to 2019.
Specialization and Skills
Jasmeen specializes in writing user-focused technical documentation and in-app UX copy within the B2B SaaS space. She possesses strong analytical and critical thinking skills, which assist her in strategic problem-solving and deciphering ambiguity. Additionally, she has a keen interest in style guides and grammar, particularly favoring the Oxford comma.