Jessica Mitchell
About Jessica Mitchell
Jessica Mitchell is a Senior Customer Marketing Manager specializing in Advocacy at Clio, with extensive experience in advocate marketing. She has previously held roles at Wiley and SMART Technologies, and she holds a Bachelor of Commerce in Marketing from the University of Calgary.
Current Role at Clio
Jessica Mitchell serves as the Senior Customer Marketing Manager, Advocacy at Clio, a cloud-based legal technology company. She has held this position since 2023 and is based in Calgary, Alberta, Canada. In her role, she focuses on customer advocacy, leveraging her expertise to enhance customer relationships and drive engagement.
Previous Experience at Clio
Before her current role, Jessica worked at Clio as the Customer Marketing Manager, Advocacy from 2022 to 2023. During this time, she contributed to the development of customer marketing strategies aimed at fostering advocacy among Clio's user base.
Experience at Wiley
Jessica held multiple positions at Wiley, including Customer Advocacy Program Manager from 2019 to 2022 and Senior Customer Advocacy Program Manager from 2021 to 2022. Her work at Wiley involved managing customer advocacy initiatives, enhancing customer satisfaction, and building strong customer relationships in the Calgary, Canada Area.
Marketing Background
Jessica has a diverse marketing background, having worked at various organizations including SMART Technologies and SchoolMint. At SMART Technologies, she served as Marketing Manager from 2012 to 2016 and as Marketing Specialist from 2011 to 2012. Her experience spans over a decade, focusing on advocate marketing and customer partnerships.
Education and Expertise
Jessica earned her Bachelor of Commerce degree with a major in Marketing from the University of Calgary, studying from 2006 to 2008. Her educational background, combined with her extensive experience in marketing, equips her with the skills necessary to excel in customer advocacy and marketing roles.