Karina Cebuliak
About Karina Cebuliak
Karina Cebuliak is a Team Lead in Customer Success Management at Clio, where she has worked since 2022. She has a diverse background in technical sales support and customer success, along with experience as a standup comedian.
Current Role at Clio
Karina Cebuliak serves as the Team Lead for Customer Success Management at Clio - Cloud-Based Legal Technology. She has held this position since 2022, overseeing a team dedicated to enhancing customer experiences and ensuring client satisfaction. Her role involves strategic planning and implementation of customer success initiatives.
Previous Experience at Clio
Cebuliak has a history with Clio, having worked in various capacities since 2019. She began as a Customer Onboarding Specialist for three months, followed by a two-year tenure as a Customer Success Manager from 2019 to 2021. She then served as a Senior Customer Success Manager for six months in 2021 before her current role.
Background in Technical Sales Support
Before joining Clio, Cebuliak worked at Eastman Kodak Company as Technical Sales Support for seven years, from 2004 to 2011. She also held a position at Creo as Technical Support for six years, from 1998 to 2004. This background provided her with a strong foundation in technical roles and client interaction.
Education and Training
Cebuliak studied at the British Columbia Institute of Technology, which equipped her with relevant knowledge and skills for her career. Her education complements her extensive experience in customer success and technical support roles.
Involvement in Comedy
In addition to her professional career, Cebuliak has been active in the comedy scene since 2017. As a standup comedian based in White Rock, BC, she has developed strong public speaking and engagement skills, contributing to her versatility in client-facing roles.