Karoline Oliveira
About Karoline Oliveira
Karoline Oliveira is a Customer Success Specialist at Clio, where she has worked since 2021 in Dublin, Ireland. She has previous experience in customer support roles at RECRUITERS and TIM Participações, as well as a background in interior design education.
Work at Clio
Karoline Oliveira has been employed at Clio, a cloud-based legal technology company, since 2021. In her role as a Customer Success Specialist, she focuses on ensuring customer satisfaction and facilitating the effective use of Clio's services. Her tenure at Clio spans three years, during which she has contributed to enhancing customer experiences in Dublin, County Dublin, Ireland.
Previous Employment Experience
Before joining Clio, Karoline Oliveira worked at RECRUITERS as a Product Support Specialist for Facebook in 2021. Her role lasted for three months in Dublin, where she provided support for Facebook's products. Prior to that, she served as a Customer Service Agent at TIM Participações from 2015 to 2017 in São Paulo, Brazil, gaining experience in customer interactions. Additionally, she worked as a Customer Sales Associate at Flex Contact Center from 2014 to 2015, also in São Paulo.
Education and Expertise
Karoline Oliveira studied at ETEC Getúlio Vargas, where she completed a QQI Level 6 program in Interior Design from 2012 to 2014. This educational background provided her with foundational skills that contribute to her professional roles, particularly in customer service and support.
Career Development
Karoline Oliveira's career has evolved through various roles in customer service and support. Starting as a Customer Sales Associate, she advanced to positions that required more specialized skills, including her current role at Clio. Her experience across different companies and industries has equipped her with a diverse skill set applicable to customer success.