Kyle Blouin
About Kyle Blouin
Kyle Blouin is a Solutions Specialist at Clio, where he has worked since 2019, leveraging his telecommunications background to address customer needs in legal technology. He has previous experience in sales and management roles, including positions at Vector Marketing, Rogers Communications, and ACN.
Work at Clio
Kyle Blouin has served as a Solutions Specialist at Clio, a cloud-based legal technology company, since 2019. In this role, he handles technical escalations and provides advanced solutions for complex customer issues. His responsibilities include mentoring junior team members in technical support and customer service, ensuring that the team maintains high standards in addressing customer needs.
Previous Experience
Before joining Clio, Kyle Blouin worked at Rogers Communications as a Manager from 2016 to 2021 in Burnaby, British Columbia. His earlier experience includes a brief tenure as a Sales Representative at Vector Marketing in 2013 and as an Independent Business Owner at ACN from 2013 to 2014. These roles contributed to his strong background in telecommunications, which enhances his ability to meet customer needs in the legal technology sector.
Education and Expertise
Kyle Blouin studied at Douglas College for 11 months in 2014. Prior to that, he attended Byrne Creek Secondary from 2008 to 2014, completing six years of education. His educational background, combined with his professional experience, has equipped him with the skills necessary to excel in technical support and customer service.
Mentorship and Team Development
At Clio, Kyle Blouin plays a significant role in mentoring junior team members. He focuses on enhancing their skills in technical support and customer service, promoting a culture of continuous learning and improvement within the team. His mentorship contributes to the overall effectiveness of the support team in addressing customer inquiries and technical challenges.