Matt Gordon
About Matt Gordon
Matt Gordon is a Customer Success Manager at Clio, specializing in customer-centric strategies and problem-solving. He has a diverse background in various roles, including recipe testing and development, accounting, and retail management.
Current Role at Clio
Matt Gordon serves as a Customer Success Manager at Clio, a cloud-based legal technology company. He has held this position since 2021, contributing to the company's mission of enhancing legal practice through technology. His role focuses on ensuring customer satisfaction and success by addressing client needs and facilitating their use of Clio's services. Gordon's expertise in customer-centricity allows him to proactively identify and resolve client pain points.
Previous Experience at Fresh Prep
Prior to his current role, Matt Gordon worked at Fresh Prep in Vancouver, British Columbia. He served as a Recipe Tester from 2018 to 2019 for ten months, where he contributed to the development and testing of recipes. Following this, he held the position of Recipe Development Manager from 2019 to 2020 for one year, overseeing the creation and refinement of meal offerings.
Career at Bench Accounting
Matt Gordon's career includes significant experience at Bench Accounting, where he held multiple roles. He started as an Accounting Associate in 2016 for five months, then progressed to Expert Accounting Associate from 2016 to 2017 for nine months. He later became the PRO Initiative Team Lead from 2017 to 2019 for two years, where he likely focused on improving processes and team performance.
Educational Background
Matt Gordon studied at Langara College, where he focused on Kinesiology and Exercise Science from 2014 to 2015 for one year. This educational background provided him with knowledge in health and physical activity, which may contribute to his approach in customer success and problem-solving.
Athletic Achievements
In addition to his professional career, Matt Gordon has notable athletic achievements. He qualified for the 2015 Age Group World Championships in triathlon, demonstrating his commitment to sports and fitness. Additionally, he was a member of the 2006 Royal Bank Cup National Jr. A Champions hockey team, showcasing his teamwork and competitive spirit.