Michelle Naseri
About Michelle Naseri
Michelle Naseri is a Customer Support Specialist at Clio, where she has worked since 2019. She previously held positions at Hyperwallet as a Compliance Analyst and Customer Service Representative from 2013 to 2019.
Work at Clio
Michelle Naseri has been employed at Clio, a provider of cloud-based legal technology, since 2019. In her role as a Customer Support Specialist, she assists clients with inquiries and issues related to Clio's software solutions. Her experience in customer support is integral to enhancing user satisfaction and ensuring effective communication between the company and its clients.
Previous Experience at Hyperwallet
Prior to her current position, Michelle Naseri worked at Hyperwallet for a total of six years. She began her career there as a Customer Service Representative from 2013 to 2017, where she developed her skills in client interaction and support. She then transitioned to the role of Compliance Analyst from 2017 to 2019, focusing on regulatory compliance and risk management.
Customer Support Expertise
With over five years of experience in customer support roles, Michelle Naseri has developed a strong foundation in client relations and problem-solving. Her time at Clio and Hyperwallet has equipped her with the skills necessary to address customer needs effectively and efficiently. Her background in compliance also adds a layer of understanding regarding regulatory requirements in customer interactions.
Career Timeline
Michelle Naseri's career began at Hyperwallet in 2013, where she spent four years as a Customer Service Representative. She then advanced to a Compliance Analyst position for two years before joining Clio in 2019 as a Customer Support Specialist. This progression highlights her commitment to professional growth and her ability to adapt to different roles within the customer support and compliance sectors.