Mustafa Sahar
About Mustafa Sahar
Mustafa Sahar is a Technical Escalations Specialist at Clio, where he has worked since 2020. He has a background in customer support and account management, with previous experience at companies such as The Coca-Cola Company and TELUS.
Work at Clio
Mustafa Sahar has been employed at Clio - Cloud-Based Legal Technology since 2020, currently serving as a Technical Escalations Specialist. His role involves addressing complex technical issues and providing advanced support to clients. Prior to this position, he worked as a Customer Support Specialist at Clio from 2019 to 2020, where he gained experience in client interactions and support processes. His transition from Customer Support Specialist to Technical Escalations Specialist reflects his career development within the organization.
Previous Experience
Before joining Clio, Mustafa Sahar worked in various roles that contributed to his expertise. He served as a Help Desk Specialist at FLG FrontLine Group from 2017 to 2019, where he developed skills in client account management and technical support. Additionally, he worked as a Subject Matter Expert at TELUS during the same period, enhancing his specialized knowledge in specific areas. His earlier experience includes a brief internship at The Coca-Cola Company in 2014 and a role as a Research Volunteer with United Nations Volunteers in 2017.
Education and Expertise
Mustafa Sahar holds a Bachelor of Science (BSc) in Economics and Politics from Brunel University London, which he completed from 2013 to 2016. He also achieved A-levels in Economics, Mathematics, and Business Studies at Beaconhouse School System from 2011 to 2013. His foundational education includes O-levels in Economics, Business Studies, and Computer Science from 2009 to 2011. This educational background supports his analytical skills and understanding of economic and political frameworks.
Background
Mustafa Sahar has practical experience working with multinational organizations, including The Coca-Cola Company and United Nations Volunteers. His diverse work history spans various roles in customer support, technical escalation, and account management. He has developed a strong foundation in client relations and technical problem-solving, which has been instrumental in his career progression. His work experience is primarily based in Burnaby, British Columbia, Canada.