Omar Robinson
About Omar Robinson
Omar Robinson is a Senior Customer Onboarding Specialist with extensive experience in account management and problem-solving within the IT sector. He has worked at Clio and QRX Technology Group, managing high-profile accounts and developing expertise in media sales and customer success.
Work at Clio
Omar Robinson has been employed at Clio - Cloud-Based Legal Technology since 2021, currently holding the position of Senior Customer Onboarding Specialist. Prior to this role, he served as an Intermediate Customer Onboarding Specialist for 8 months in 2021 and as a Customer Onboarding Specialist from 2019 to 2021. His responsibilities include managing customer onboarding processes and ensuring a smooth transition for clients utilizing Clio's legal technology solutions.
Background in IT and Customer Success
Omar Robinson has a strong background in managing high-profile accounts within the IT industry. He previously worked at QRX Technology Group as a Business Technology Consultant for six years, from 2012 to 2018. Additionally, he gained experience as a Customer Success Associate at Hootsuite for 8 months in 2018 to 2019. His roles have focused on account management and customer success, emphasizing his ability to establish senior-level contacts within the industry.
Education and Expertise
Omar Robinson studied at the University of Toronto, where he earned a Sales Management Certificate from 2001 to 2002. He also attended Carleton University, focusing on Politics and History for one year in 1992 to 1993. His educational background complements his expertise in media sales, business development, and customer success, enhancing his capabilities in his current role.
Career Progression
Omar Robinson's career has shown a clear progression in customer onboarding and account management roles. Starting as a Customer Onboarding Specialist at Clio, he advanced to Intermediate and then Senior Customer Onboarding Specialist within a span of three years. His previous experience at QRX Technology Group and Hootsuite further solidified his skills in managing customer relationships and driving success in the IT sector.