Sydney Conrad
About Sydney Conrad
Sydney Conrad is a Customer Onboarding Specialist at Clio, with over seven years of experience in operations management and customer service. She has previously held various roles at lululemon and Mini Mioche Retail Inc., and has a strong passion for teaching yoga and fostering meaningful connections.
Current Role at Clio
Sydney Conrad serves as a Customer Onboarding Specialist at Clio, a cloud-based legal technology company. In this role, she focuses on facilitating a smooth transition for new clients, ensuring they understand and effectively use the platform. Sydney has been with Clio since 2021, contributing her expertise in customer experience and onboarding processes.
Previous Experience at lululemon
Sydney Conrad worked at lululemon in various capacities, including a Team Lead at the Guest Education Centre from 2020 to 2021 for five months and as an Educator in 2021 for four months. In these roles, she was responsible for enhancing guest experiences and leading teams to deliver exceptional service.
Background in Operations and Events Management
Prior to her current position, Sydney held the role of Operations and Events Lead at Athari from 2020 to 2021 for eleven months. She also worked at Mini Mioche Retail Inc. as the Event, Partnership, and Community Manager from 2019 to 2020 for seven months, and as the Retail Operations Manager from 2016 to 2019 for three years. These roles provided her with extensive experience in operations management and event coordination.
Education and Academic Background
Sydney Conrad studied at the University of Toronto, where she earned an Honours Bachelor of Science in Psychology. Her academic journey spanned from 2009 to 2016, equipping her with a strong foundation in understanding human behavior and interactions.
Passion for Yoga and Community Engagement
Sydney has a passion for teaching yoga classes, where she emphasizes authentic and meaningful connections with her students. She believes in the importance of putting people first in all professional interactions, which reflects her commitment to fostering community and support.