John Duggan
About John Duggan
John Duggan is a Partner Account Manager at ClipTraining, where he has worked since 2017 in the Naples, Florida area. With a background in e-learning and extensive experience in customer relationship management, he specializes in enhancing the use of Microsoft Teams and Microsoft 365 for Managed Service Providers and Cloud Solution Providers.
Work at ClipTraining
John Duggan has served as a Partner Account Manager at ClipTraining since 2017. In this role, he focuses on enhancing the adoption of Microsoft products among Managed Service Providers (MSPs) and Cloud Solution Providers (CSPs). His efforts include providing targeted training solutions that improve the use of Microsoft Teams and Microsoft 365. Duggan has also contributed to the integration of ClipTraining's services into the Microsoft Teams App Store, which simplifies access for users.
Education and Expertise
John Duggan studied at South Technical School, where he achieved certification as an Emergency Care Attendant (EMT Ambulance). His educational background supports his professional expertise in Customer Relationship Management (CRM) and Variable Data Printing. This knowledge is instrumental in his role at ClipTraining, where he manages partner accounts and drives product adoption.
Background
Before joining ClipTraining, John Duggan worked at Konica Minolta Business Solutions U.S.A., Inc. for a total of 19 years, holding positions as Major Account Executive and Named Account Representative. His tenure there provided him with extensive experience in account management and sales. Additionally, he briefly worked at Vology as an Enterprise Field Sales Account Executive for seven months before transitioning to ClipTraining.
Professional Experience
John Duggan's professional journey includes significant roles in sales and account management. At Konica Minolta, he worked from 1997 to 2016, where he developed skills in managing major accounts. His experience at Vology further enhanced his sales capabilities. Duggan's strong background in the e-learning industry complements his sales experience, enabling him to effectively support partners in utilizing Microsoft solutions.