Mark M.
About Mark M.
Mark M. is a Customer Support Specialist with a background in Communication and Media Studies from Berkeley City College. He has experience in customer service roles, including positions at Chipotle Mexican Grill, Apple, and Farmer and the Fig, and is currently pursuing a career in journalism.
Work at Clockwise
Mark M. has been employed at Clockwise as a Customer Support Specialist since 2022. In this role, he utilizes his skills in communication and customer service to assist clients effectively. His experience in customer support contributes to the overall efficiency and satisfaction of Clockwise's user base.
Education and Expertise
Mark M. studied at Berkeley City College, where he focused on Communication and Media Studies. He earned an Associate's degree from 2020 to 2022. His educational background equips him with a solid foundation in communication principles, which he applies in his current role and his pursuit of a career in journalism.
Background in Customer Service
Mark M. has a diverse background in customer service roles. He worked as a Kitchen Manager at Chipotle Mexican Grill in New York for one year and later served as a Specialist at Apple in Berkeley, California, for two years. Additionally, he worked as a Delivery Driver at Farmer and the Fig for four years, further enhancing his customer service skills.
Career Aspirations in Journalism
While working in customer support, Mark M. is pursuing a career in journalism. His studies in Communication and Media Studies provide him with relevant knowledge and skills that support his aspirations in the field of journalism.
Technical Skills and Tools
Mark M. has developed expertise in Microsoft Office, which enhances his efficiency in customer support roles. This technical proficiency allows him to manage tasks effectively and contribute to the operational success of his team.