Alex Grace
About Alex Grace
Chief Commercial Officer
Alex Grace currently holds the position of Chief Commercial Officer. In this capacity, Alex oversees commercial strategies and drives business growth initiatives. Responsibilities include managing sales teams, developing market opportunities, and fostering client relationships to optimize the company's market presence.
Previous Role: Vice President of Business Development
Before becoming Chief Commercial Officer, Alex Grace served as Vice President of Business Development. In this role, Alex was responsible for identifying growth opportunities, negotiating major deals, and establishing strategic partnerships. This position provided a foundation for commercial success and demonstrated Alex’s capability in driving business expansion.
Advocate for Digital Transformation in Facilities Services
Alex Grace has been a vocal advocate for the adoption of digital transformation within the facilities services industry. Using the metaphor of the 'Carrot or the Stick,' Alex emphasizes the importance of embracing analytics to improve service delivery and operational efficiency. This approach highlights the necessity for modernizing industry practices to stay competitive.
Proponent of Analytics-Based Service Contracts
Alex Grace supports the movement towards analytics-based service contracts. These contracts are argued to be more efficient and effective compared to traditional time-based service models. By utilizing data analytics, Alex believes that service providers can deliver more targeted and measurable outcomes, enhancing overall service quality and client satisfaction.