Shashi Kumar
About Shashi Kumar
Shashi Kumar is a Sales Operations Manager currently working at Cloud4C Services in Bangalore Urban, Karnataka, India. He has extensive experience in sales operations and customer service, having held various positions at companies such as Provident Housing Ltd, Tata Communications, and Skylo Technologies.
Work at Cloud4C
Shashi Kumar serves as the Sales Operations Manager at Cloud4C Services, a position he has held since 2021. His role involves overseeing sales operations and ensuring the efficiency of sales processes within the organization. Based in Bangalore Urban, Karnataka, India, he has contributed to the company's operational strategies and sales performance.
Previous Experience in Sales Operations
Before joining Cloud4C, Shashi Kumar worked at Skylo Technologies as an Order Management professional for 7 months in 2021. He also held multiple positions at Tata Communications from 2015 to 2019, including Team Lead and Sales Support Specialist, where he developed skills in managing sales support and team leadership. His career in customer service began at Tata Tele Business Services, where he worked as a Customer Service Executive from 2004 to 2015.
Education and Expertise
Shashi Kumar studied at Bangalore University, focusing on History. He completed his education at Mariyappa First Grade College, where he studied from 1987 to 2003. His educational background provides him with a unique perspective that complements his extensive experience in sales operations and customer service.
Background in Customer Service
Shashi Kumar has a strong background in customer service, having worked for 11 years at Tata Tele Business Services as a Customer Service Executive. This experience laid the foundation for his subsequent roles in sales support and operations, allowing him to develop a comprehensive understanding of customer needs and service delivery.