Sravan Kumar Reddy
About Sravan Kumar Reddy
Sravan Kumar Reddy is the Lead Service Assurance Manager at Cloud4C Services, where he has worked since 2017. He has extensive experience in IT operations and incident management across various sectors, including banking and insurance.
Current Role at Cloud4C Services
Sravan Kumar Reddy serves as the Lead Service Assurance Manager at Cloud4C Services, a position he has held since 2017. In this role, he oversees IT operations and incident management for enterprise systems. His responsibilities include managing a 24/7 operational environment that utilizes internet and web services, web applications, databases, virtualized servers, and networks. His extensive experience in IT operations allows him to effectively handle incidents and ensure service assurance across various sectors.
Previous Experience at UST Global
Before joining Cloud4C Services, Sravan Kumar Reddy worked at UST Global as an Associate Infrastructure Analyst from 2015 to 2017. During his two-year tenure in the Chennai Area, he gained valuable experience in IT infrastructure and support, contributing to his overall expertise in managing complex IT environments.
Background in IT Operations
Sravan Kumar Reddy has a solid background in IT operations, with experience spanning multiple organizations. He worked at IBM India Pvt Ltd as a Shift Team Lead from 2013 to 2015, and prior to that, he was employed at Wipro Technologies in various roles, including Customer Support Engineer and DCO. His work experience encompasses incident management and support in sectors such as banking, investment, property, and life insurance.
Educational Qualifications
Sravan Kumar Reddy completed his Bachelor's Degree in Mathematics from V.V. Day College, where he studied from 2005 to 2010. He also earned an Associate's Degree in Mathematics from Naveena Junior College between 2003 and 2005. His foundational education includes a High School diploma from Triveni High School in Hyderabad, which he completed in 2003.
Certifications and Specializations
Sravan Kumar Reddy holds an ITIL certification, which specializes in major incident and asset management. This certification reflects his commitment to maintaining high standards in IT service management and his capability in effectively managing incidents within enterprise systems.