Xavier Hardy
About Xavier Hardy
Xavier Hardy is an Assistant Coach at Cloud9 Esports, Inc., with a background in coaching and various roles in customer service and IT support. He has previously worked as Head Coach at NYYRIKKI Esports Oy and held several positions in Nottingham, United Kingdom.
Current Role at Cloud9 Esports
Xavier Hardy currently serves as an Assistant Coach at Cloud9 Esports, Inc. He has held this position since 2020, contributing to the team's development and strategy in competitive gaming. His role involves working closely with players to enhance their skills and performance in various esports titles.
Previous Experience in Esports Coaching
Before joining Cloud9, Xavier Hardy worked as the Head Coach at NYYRIKKI Esports Oy for four months in 2018 to 2019. His coaching experience in esports has provided him with insights into team dynamics and competitive strategies.
Background in IT Support
Xavier Hardy has a background in IT support, having worked at Smart DCC as a Senior Service Desk Analyst for ten months in 2017. He also served as a Level 2 Service Desk Analyst at the same company for eight months in 2016. His experience in technical support roles has equipped him with problem-solving skills and a strong understanding of operational processes.
Education and Academic Qualifications
Xavier Hardy earned a Bachelor's degree in Communication and Media Studies from Nottingham Trent University, where he studied from 2009 to 2013. Prior to that, he attended Norton Knatchbull Grammar School, achieving A Levels in Sociology, Psychology, and Information and Communications Technology from 2007 to 2009.
Career in Customer Service and Operations
Xavier Hardy has experience in customer service and operations, having worked at Cineworld Cinemas Ltd as an Operations Supervisor and Operations Team Member from 2012 to 2015. He also held a position as a Customer Service Representative at Elizabeth Michael Associates for six months in 2015 to 2016. These roles have contributed to his skills in team management and customer interaction.