Dmitriy Serafin
About Dmitriy Serafin
Dmitriy Serafin serves as the Head of Support at CloudLinux, a position he has held since 2019. He has also worked as a Technical Support Engineer at the same company since 2018.
Work at CloudLinux
Dmitriy Serafin has been employed at CloudLinux since 2018. He initially joined the company as a Technical Support Engineer, a role he held for one year. In 2019, he was promoted to the position of Head of Support, where he has continued to serve for the past five years. His responsibilities include overseeing the support team and ensuring that customer inquiries and technical issues are addressed effectively.
Professional Experience
Dmitriy Serafin has accumulated a total of six years of experience in technical support roles at CloudLinux. His progression from Technical Support Engineer to Head of Support demonstrates his expertise in managing support operations and his commitment to customer service. In these roles, he has developed skills in troubleshooting, problem resolution, and team leadership.