Miguel Varela

Miguel Varela

Senior Support Engineer @ CloudLinux

About Miguel Varela

Miguel Varela is a Senior Support Engineer at CloudLinux with extensive experience in technical support and system administration. He has held various roles in companies such as MailChannels and Tapatalk, demonstrating expertise in server deployment automation and high-traffic website management.

Work at CloudLinux

Miguel Varela has been employed at CloudLinux as a Senior Support Engineer since 2022. In this role, he provides L3 and senior technical customer support, leveraging his extensive experience in system administration. His responsibilities include troubleshooting complex issues and ensuring optimal performance of server infrastructures.

Previous Experience in Technical Support and Engineering

Prior to his current position, Miguel held various roles in technical support and engineering. He worked at Server Mania as L2 Technical Support for two months in 2015 and served as a DevOps Consultant and Team Leader at Grindr for the same duration. Additionally, he was a Technical Support agent at Fused Network in 2014 and at tmzVPS LLC as an L3 System Administrator from 2014 to 2015.

Leadership Roles and Management Experience

Miguel Varela has demonstrated leadership capabilities in his previous roles. He was the Director of Sales for Europe at MailChannels from 2019 to 2021 and worked as a Senior Technical Analyst at Brixly during the same period. His experience includes managing teams and projects, showcasing his ability to lead effectively in technical environments.

Education and Professional Development

Miguel studied at Escola Profissional e Artística da Marinha Grande, where he earned a Bachelor's Degree in Marketing and Public Relations from 2010 to 2013. He is currently pursuing further education in IT Programming and Development at the Polytechnic of Leiria, achieving a Professional qualification since 2019.

Technical Skills and Expertise

Miguel possesses a strong technical skill set, particularly in server and infrastructure deployment automation. He has extensive experience with high-traffic websites, databases, and clusters. His expertise includes managing high-availability clusters and load-balancing on Amazon AWS and Azure platforms. He is skilled in OpenVZ and KVM virtualization technologies and has experience with management panels such as SolusVM, OnApp, Virtualizor, and Proxmox.

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