Kelli Greene
About Kelli Greene
Kelli Greene serves as the Director of Client Delivery - Assurance Suite at Cloudmed, where she has worked since 2020. With a background in client delivery and account management across various organizations, she brings extensive experience in healthcare administration and communication.
Work at Cloudmed
Kelli Greene has been serving as the Director of Client Delivery - Assurance Suite at Cloudmed since 2020. In this role, she oversees client delivery processes and ensures high standards of service are maintained. Her responsibilities include managing a personal portfolio of accounts that generates over $600,000 in annual revenue. Greene's expertise in conducting user acceptance and regression testing is crucial for identifying and resolving software issues, contributing to the overall effectiveness of the Assurance Suite.
Previous Experience
Before joining Cloudmed, Kelli Greene held several positions in client delivery and account management. She worked at Revint Solutions as the Director of Client Delivery - DRG Validation for eight months in 2020, following a two-year tenure as Manager of Client Delivery - DRG Validation. Greene also served as a Relationship Manager at InfinityHR from 2014 to 2018. Her earlier roles include Senior Account Manager at Summit Health & Wellness, LLC, and Account Manager at Cigna.
Education and Expertise
Kelli Greene earned a Master of Science in Healthcare Administration from Grand Canyon University, completing her studies from 2010 to 2012. She also holds a Bachelor of Arts in Speech Communication from Oregon State University, where she studied from 2002 to 2007. Greene's educational background supports her expertise in consultative sales techniques, user acceptance testing, and electronic file data transfers.
Background
Kelli Greene's career spans various roles in client delivery, account management, and recruitment. She began her professional journey as an Admissions Recruiter at Everest College-Portland from 2007 to 2009. Greene then transitioned to a College Recruiter position at Grand Canyon University for a year. Her diverse experiences have equipped her with skills in troubleshooting, client needs assessment, and effective communication.