Kristen Foster
About Kristen Foster
Kristen Foster is an EMUE Automation Specialist at Cloudmed, where she has worked since 2010. She specializes in automating financial and clinical tasks in the healthcare industry and has extensive experience in technical support and customer onboarding.
Work at Cloudmed
Kristen Foster has been employed at Cloudmed since 2010 as an EMUE Automation Specialist. In this role, she specializes in automating financial and clinical tasks within the healthcare industry. Her responsibilities include serving as the technical contact for onboarding new customers, engaging in application testing, and providing documentation and training. She also offers customer support, client consulting, and development for the EMUE application. Additionally, Kristen collaborates with telecommuting agents to deliver technical support and travels to support clients as needed.
Previous Employment History
Prior to her current position at Cloudmed, Kristen Foster held several roles in the technology and support sectors. She worked as a Senior Production Control Associate at SOURCECORP from 2007 to 2010. Before that, she was a Tech III at Intertek Testing Services for 11 months in 2006 to 2007. Kristen also gained experience as a PC Technician at TEKsystems from 2005 to 2006 and at Spherion from 2004 to 2005. Her early career included a brief stint in production assembly at Seneca Data in 2003.
Education and Expertise
Kristen Foster has a diverse educational background. She studied Computer Network Systems at ITT Technical Institute, earning an Associate of Occupational Studies from 2002 to 2004. Earlier, she pursued Culinary Arts at Paul Smith's College, achieving certificates from 1996 to 1997. Additionally, she attended Tompkins Cortland Community College for Math - Algebra in 1996. Kristen completed her high school education at Homer Central High School, where she received her diploma from 1994 to 1996. Her education supports her expertise in technical support and automation.
Technical Skills and Contributions
In her role at Cloudmed, Kristen Foster utilizes technical support data to enhance service quality for customers. She has experience in administrating company WAN/LAN, peripherals, and infrastructure. Kristen was involved in the development of an ASP.NET based CRM application, showcasing her technical skills and contributions to software development. Her work encompasses a range of activities, including application testing, documentation, and training, which are essential for the effective deployment of the EMUE application.