Mak Klein
About Mak Klein
Mak Klein is a Director at Cloudmed, where he has worked since 2022, managing multiple project teams to optimize hospital reimbursement processes. He has a diverse background in consulting and finance, having held various roles at Triage Consulting Group and other organizations in the San Francisco Bay Area.
Current Role at Cloudmed
Mak Klein serves as Director at Cloudmed, a position he has held since 2022. In this role, he manages four project teams, each comprising 3-7 full-time employees. His responsibilities include ensuring proper reimbursement from insurance companies and preventing future cash loss for hospital clients. Klein reports to CFOs, Business Office Directors, and VPs of Patient Financial Services, Managed Care departments, and Directors of Billing and Coding for eight different hospital clients. He utilizes SQL to create stored procedures that identify reimbursement opportunities throughout the revenue cycle.
Previous Experience at Triage Consulting Group
Klein worked at Triage Consulting Group in various capacities. He started as a Consultant from 2014 to 2016, then advanced to Senior Consultant from 2016 to 2019. He later served as a Manager from 2019 to 2020. His tenure at Triage Consulting Group spanned a total of five years, during which he gained experience in consulting and financial management within the healthcare sector.
Educational Background
Mak Klein studied at Stanford University, where he earned a Bachelor of Arts (B.A.) in Psychology from 2010 to 2014. He also attended San Rafael High School from 2006 to 2010. His educational background has provided him with a strong foundation in analytical thinking and understanding human behavior, which is beneficial in his current role.
Professional Development and Skills
Klein has developed significant skills in technical development, particularly in SQL, VBA, and Excel. He launched an Audit, Strategy, and Analytics team at Cloudmed, focusing on identifying non-standard reimbursement opportunities for hospital clients. Additionally, he regularly generates client-facing reports that summarize findings to improve hospitals' revenue cycles and conducts in-person training with key stakeholders.
Internship Experience
Before his managerial roles, Klein gained practical experience through internships. He interned at Heffernan Insurance Brokers in 2012 for one month and at Heffernan Financial Services in the same year for another month. He also served as a Summer Associate at Prophet in 2013 for three months. These internships contributed to his understanding of financial services and consulting.