Trevor Phaneuf
About Trevor Phaneuf
Trevor Phaneuf is a Level 1 Engineer at Cloudnexa, where he has worked since 2019, focusing on security compliance and server management. He holds a Bachelor of Science in Information Systems from Drexel University and has prior experience in IT support and instruction.
Work at Cloudnexa
Trevor Phaneuf has been employed at Cloudnexa as a Level 1 Engineer since 2019. In this role, he conducts remediations on over 300 daily account checks across more than 35 AWS services. He is responsible for managing security compliance for client resources, adhering to standards such as HIPAA, ITAR, and PCI DSS. Additionally, he troubleshoots, patches, and manages over 1,000 Linux and Windows server instances. His work supports more than 200 managed service provider clients by responding to and resolving production outages.
Previous Experience
Before joining Cloudnexa, Trevor Phaneuf worked at Drexel University's Westphal College of Media Arts & Design as an IT Helpdesk Associate from 2017 to 2019. He also served as a Junior Support Specialist at the same institution starting in 2019. His earlier experience includes a role as a Summer Career Academy Instructor at Chester County Intermediate Unit from 2017 to 2019. These positions provided him with a solid foundation in technical support and client interaction.
Education and Expertise
Trevor Phaneuf studied at Drexel University, where he earned a Bachelor of Science degree in Information Systems from 2017 to 2021. His educational background also includes time at Delaware County Community College and Technical College High School: Pennock's Bridge, where he achieved a 4.0 GPA and 100% competency in Computer Information Systems. His academic achievements have equipped him with a strong understanding of technology and systems management.
Technical Skills
Trevor Phaneuf possesses a range of technical skills relevant to his role as a Level 1 Engineer. He utilizes Trend Micro Cloud One to maintain high security levels for client resources. His responsibilities include managing security compliance and troubleshooting server instances. His experience with AWS services and server management contributes to his effectiveness in ensuring operational stability for clients.