Christopher De Long
About Christopher De Long
Christopher De Long is an Application Support Specialist II at Clover Health, with a background in technical product support and customer success engineering. He holds a Bachelor's degree in Information Technology and a Master's degree in Healthcare Information Management from the University of Massachusetts Lowell.
Current Role at Clover Health
Christopher De Long serves as an Application Support Specialist II at Clover Health, a position he has held since 2021. In this role, he focuses on deploying applications and enhancing customer technical relationships. His responsibilities include providing support and ensuring that applications function effectively to meet customer needs.
Previous Experience in Technical Support
Before joining Clover Health, Christopher De Long worked as a Technical Product Support Specialist at Azara Healthcare from 2020 to 2021. In this role, he provided technical support and assistance, contributing to the overall customer experience. He also served as a Customer Success Engineer at 1upHealth, Inc. from 2019 to 2020, where he focused on customer satisfaction and technical support.
Education and Expertise
Christopher De Long holds a Bachelor's degree in Information Technology from the University of Massachusetts Lowell. He furthered his education by obtaining a Master's degree in Healthcare Information Management: Informatics from the same institution, completing his studies in 2022. His academic background supports his expertise in deploying applications and managing customer technical relationships.
Background in Software Development
Prior to his current role, Christopher De Long gained experience as an Apprentice Full-Stack Developer at Launch Academy, Inc. from 2018 to 2019. This position provided him with foundational skills in software development and application deployment. His diverse background in technology enhances his capabilities in his current role at Clover Health.
Leadership Experience
Christopher De Long has a strong background in leadership, having served as the Chief Operating Officer at Longshore INC from 2011 to 2018. In this role, he facilitated team cohesion and managed operational strategies. His leadership experience contributes to his effectiveness in technical support and customer relationship management.