Clara Vanina Ale
About Clara Vanina Ale
Clara Vanina Ale serves as the Internal Customer Experience Team Leader at Clover Health and has extensive experience in client services and program coordination across various organizations, including IQVIA and CarePoint Health.
Work at Clover Health
Clara Vanina Ale has served as the Internal Customer Experience Team Leader at Clover Health since 2015. In this role, she focuses on enhancing customer interactions and improving service delivery. Her tenure at Clover Health spans over nine years, during which she has contributed to the organization’s commitment to providing quality healthcare services.
Current Roles at IQVIA
Clara holds multiple positions at IQVIA, where she has worked since 2018. She is the UCP Program Supervisor, overseeing program operations for six years. Additionally, she has been the Manager of Client Services since 2020, and she also serves as the Associate Manager of Client Services since 2019. Her roles involve managing client relationships and ensuring service excellence.
Experience at CarePoint Health
Clara has been the Advocacy Program Coordinator at CarePoint Health since 2015. In this position, she is responsible for coordinating advocacy efforts to support patient needs and enhance their healthcare experience. Her experience at CarePoint Health has lasted for nine years.
Previous Work at Archive Systems
Before her current roles, Clara worked at Archive Systems as an Account Coordinator from 2010 to 2014. During her four years there, she managed client accounts and facilitated communication between clients and the company, contributing to client satisfaction and retention.
Educational Background and Skills
While specific educational details are not provided, Clara's extensive experience in customer service and program management across various healthcare organizations demonstrates her expertise in client relations and operational leadership. Her roles require strong communication skills and a focus on customer experience.