Jacqueline Garrett
About Jacqueline Garrett
Jacqueline Garrett serves as the Senior Associate PA Market Manager at Clover Health, where she has worked since 2019. With a strong background in healthcare operations and management, she has developed programs to enhance clinical quality outcomes and has held various leadership roles in prominent healthcare organizations.
Work at Clover Health
Jacqueline Garrett has been serving as the Senior Associate PA Market Manager at Clover Health since 2019. In this role, she operates within the Greater Philadelphia Area, focusing on enhancing healthcare delivery and outcomes. Her responsibilities include directing operations and implementing healthcare planning and management best practices. Garrett has developed interactive medical and clinical quality outcome programs aimed at improving HEDIS and HCAHPS scores, which are critical metrics for healthcare performance.
Previous Experience in Healthcare Operations
Prior to her current role, Jacqueline Garrett held several significant positions in healthcare operations. She worked as the Vice President of Operations & Marketing at Healthy Woman OBGYN from 2015 to 2016. Additionally, she served as the Director of Auditing & Control at the Family Guidance Center for Behavioral Healthcare from 2016 to 2019. Earlier in her career, she was a Business Manager I in Revenue Cycle Management at the Hospital of the University of Pennsylvania from 2005 to 2008.
Education and Certifications
Jacqueline Garrett has a diverse educational background. She studied Health Care Management at the University of Pennsylvania, where she achieved certification. She also attended Rutgers University, earning a certification in Project Management (PMP) in December 2019. Additionally, she studied at the International Theological Seminary, obtaining a BA/MA in International Business Affairs and Computer Theory, and completed a certification as a Certified Managed Care Negotiator at Rutgers University-New Brunswick.
Leadership and Team Development
Jacqueline Garrett is skilled in empowering and motivating high-performance teams through effective leadership and human resource development. Her extensive experience includes collaboration with federal and state agencies, executive leadership, payers, hospitals, physicians, and other network-affiliated entities. This collaborative approach enhances operational effectiveness and supports the establishment of lucrative value-based contracts and select networks.