Ronnel Pineda
About Ronnel Pineda
Ronnel Pineda is an Application Support Specialist with a background in computer science and extensive experience in technical support and application engineering across various companies.
Current Role at Clover Health
Ronnel Pineda serves as an Application Support Specialist at Clover Health, a position he has held since 2021. In this role, he is responsible for providing technical support and ensuring the smooth operation of applications within the organization. His expertise contributes to the overall efficiency and effectiveness of Clover Health's services.
Previous Experience in Application Support
Prior to his current role, Ronnel Pineda worked at OrderGroove as a Client Technical Support Specialist from 2017 to 2020. He provided technical assistance to clients, addressing their concerns and ensuring optimal use of the company's software. Before that, he was a Technical Support Analyst at Micro Merchant Systems, Inc for seven months in 2017, where he supported clients with technical issues.
Career Development at Fidelity National Information Services
Ronnel Pineda began his career as a Programmer Analyst at Fidelity National Information Services, where he worked for two years from 2013 to 2015 in Makati, Philippines. His role involved programming and system analysis, which laid the foundation for his future positions in application support and technical assistance.
Educational Background in Computer Science
Ronnel Pineda earned a Bachelor of Science degree in Computer Science from De La Salle University. He studied from 2006 to 2010, acquiring foundational knowledge and skills in programming, software development, and system analysis, which have been integral to his career in technology.
Experience in Software Engineering
Before transitioning to application support roles, Ronnel Pineda worked as an Associate Software Engineer at Misys Banking Systems from 2011 to 2013. This position involved software development, where he contributed to the creation and maintenance of banking software solutions. His experience in this role enhanced his technical skills and understanding of software applications.