Susan Herriott
About Susan Herriott
Susan Herriott is a Provider Solutions Associate at Clover Health, with over twenty years of experience in the healthcare industry. She has held various managerial roles and possesses expertise in healthcare administration, policy development, and compliance standards.
Work at Clover Health
Susan Herriott has been employed at Clover Health as a Provider Solutions Associate since 2020. In this role, she focuses on enhancing provider relationships and streamlining processes to improve healthcare delivery. Her responsibilities include managing provider data and ensuring compliance with healthcare regulations. Susan's experience in the healthcare sector contributes to her effectiveness in this position, allowing her to implement solutions that meet both provider and organizational needs.
Previous Experience at Horizon Blue Cross Blue Shield of New Jersey
Susan Herriott worked at Horizon Blue Cross Blue Shield of New Jersey in various roles from 2007 to 2018. She served as Provider Data Management Coordinator from 2007 to 2011, Network Specialist from 2012 to 2015, and Manager Provider Administration from 2015 to 2018. Her tenure at Horizon involved managing provider data, ensuring network integrity, and overseeing provider administration processes, which equipped her with a comprehensive understanding of healthcare operations.
Education and Expertise
Susan Herriott holds a Bachelor's degree in Healthcare Administration from Ashford University, which she completed from 2017 to 2019. Prior to that, she earned an Associate in Applied Science in Medical Office Management/Administration from the State University of New York, College of Technology at Alfred between 1992 and 1994. Her educational background supports her extensive experience in healthcare policy development and program implementation.
Background in Healthcare Management
With over twenty years of experience in the healthcare industry, Susan Herriott has developed expertise in facility and group practice administration. She has held various managerial positions, including Manager Business Process Outsourcing and Managed Services at Core xRM Associates from 2018 to 2020 and Practice Manager/Consultant at Source One Medical Management from 2005 to 2007. Her background includes skills in billing, coding, credentialing management, and compliance adherence.
Skills and Initiatives
Susan Herriott possesses a range of skills that include billing, coding, credentialing management, and data analysis. She has implemented quality monitoring and auditing processes and has led initiatives focused on provider data quality. Her experience in trending data analysis and corrective action planning enhances her ability to address business requirements effectively.