Ashley Hendrickson
About Ashley Hendrickson
Ashley Hendrickson is a Program Manager at Clozd, with a robust background in customer success and operations, particularly in enterprise and strategic accounts. She has held various roles at Podium and other companies, demonstrating her skills in relationship building and communication management.
Current Role at Clozd
Ashley Hendrickson serves as a Program Manager at Clozd, a role she has held since 2024. Based in Lehi, Utah, she has been involved in managing various programs that align with the company's strategic objectives. Her transition to program management reflects her expanded skill set and responsibilities within the organization.
Previous Experience at Podium
Ashley Hendrickson has extensive experience at Podium, where she held multiple roles over several years. She worked as a Customer Success Director for Enterprise Accounts for four months in 2022, followed by a position as Sr. Manager of Enterprise Customer Success for ten months. Additionally, she served as a Customer Success Manager for SMB and later for Strategic Accounts, demonstrating her expertise in customer success and relationship management.
Background in Communications and Social Media
Prior to her roles at Podium, Ashley worked as Communications Manager at Monumetric from 2016 to 2018. In this position, she managed communications and social media strategies, showcasing her ability to engage with audiences effectively. Her earlier experience as a Social Media Associate at Strata Policy further solidified her skills in managing online presence and communication efforts.
Education and Academic Qualifications
Ashley Hendrickson earned her Bachelor's degree in English Language and Literature from Utah State University, where she studied from 2012 to 2016. This academic background provided her with strong communication skills, which she has applied throughout her professional career in various customer-facing roles.
Career Development and Skills
Ashley has demonstrated a clear trajectory in her career, transitioning from customer success roles to program management. Her experience spans direct customer interaction, relationship building, and operational management, particularly in enterprise and strategic accounts. This diverse skill set positions her well for her current role and future opportunities.