Christina Gashok
About Christina Gashok
Christina Gashok is a Business System Analyst with extensive experience in business analysis and quality assurance. She has worked for various companies, including Club OS and Brainbean Apps, and utilizes tools like Balsamiq and Lucid.app for her projects.
Current Role at Club OS
Christina Gashok serves as a Business System Analyst at Club OS since 2020. In this role, she develops CRM systems specifically tailored for gym management. Christina supports the engineering team by addressing business questions during sprints and performs acceptance testing to ensure that features meet business expectations. She is also responsible for breaking down high-level roadmap initiatives into digestible features for the product team.
Previous Experience in Business Analysis
Prior to her current position, Christina worked as a Business Analyst at ISD from 2014 to 2018 in Dnipropetrovsk, Ukraine. She also held a role as a Business Analyst at Plexisoft, LLC, where she focused on QA testing for an eCommerce web application from 2015 to 2016. Additionally, she worked at Brainbean Apps from 2019 to 2020 and at CloudChoice Inc. as a Project Manager from 2018 to 2019, both in St Catharines, Ontario, Canada.
Education and Academic Background
Christina studied at Dnipropetrovs'kij Nacional'nij Universitet, where she pursued English Language and Literature, achieving a Post-graduate degree from 2005 to 2011. She also attended Aristoteleion Panepistimion Thessalonikis, completing studies in the School of English in 2009. In addition, she has been studying Laboratory diagnostics since 2017 at the same university.
Technical Skills and Tools Utilized
Christina utilizes various tools in her work, including Balsamiq and Lucid.app for creating mockups and flowcharts. She is skilled in API documentation using Swagger and API testing with Postman. Her experience includes breaking down complex initiatives into manageable features for product teams and performing acceptance testing to ensure alignment with business expectations.
Freelance Work and Consulting
Since 2020, Christina has been self-employed as a Freshdesk Implementation Consultant. In this freelance role, she leverages her expertise in business analysis and system implementation to assist clients in optimizing their customer support processes. Her freelance work complements her ongoing contributions at Club OS.