Rachael Murillo
About Rachael Murillo
Rachael Murillo is a Client Servicing professional with a background in technical support and client success. She has worked at various organizations, including MINDBODY, YMCA, and Club OS, and holds degrees in Parks, Recreation, Leisure, and Fitness Studies.
Work at Club OS
Rachael Murillo has been employed at Club OS since 2021, where she serves in the Client Servicing role. Based in Ann Arbor, Michigan, she has accumulated three years of experience in this position. Her responsibilities include managing client relationships and ensuring customer satisfaction, which are essential for the company's operations.
Previous Experience in Client Support
Prior to her current role, Rachael worked at IdealTraits Inc. as a Client Success Advisor from 2020 to 2021. In this position, she focused on enhancing client experiences and addressing their needs. Additionally, she served as a Technical Support Specialist at MINDBODY, Inc. from 2018 to 2020, where she provided technical assistance and support to clients.
Background in Aquatics and Recreation
Rachael's career began in the recreational sector, where she worked as an Aquatics Supervisor at the YMCA of Greater Kansas City for six months in 2015. She also held a position as Front Desk Staff at Genesis Health Clubs from 2016 to 2017. Furthermore, she directed the Girl Power Camp at Pali Adventures for three months in 2016, showcasing her leadership in recreational programs.
Education and Qualifications
Rachael Murillo holds a Bachelor of Science degree in Parks, Recreation, Leisure, and Fitness Studies from Missouri Western State University, which she completed from 2014 to 2018. She also earned an Associate of Science degree in Recreation and Leisure Studies from Eastern Michigan University between 2012 and 2014. Her educational background is complemented by a General Studies program at Schoolcraft College from 2012 to 2013 and a High School Diploma from Stevenson High School.