Christina Bartlett
About Christina Bartlett
Christina Bartlett is a Customer Success Manager at Clubspeed, where she has worked since 2021. She has a diverse background in customer service and training, having held various roles within Clubspeed and previous positions at Buffalo Wild Wings and Lowe's Companies, Inc.
Work at Clubspeed
Christina Bartlett has been employed at Clubspeed since 2021 as a Customer Success Manager, where she has worked for three years in Irvine, California. Prior to this role, she served as a Training Manager at Clubspeed from 2018 to 2021, also for three years. Her earlier position at Clubspeed was as a Customer Service Liaison from 2012 to 2018, where she worked for six years in Corona, California. In her current role, she collaborates with various departments to analyze customer feedback and experiences with products and services.
Education and Expertise
Christina Bartlett studied at Riverside City College, where she focused on Administration and Information Systems. She earned an Associate's degree from 2005 to 2007. Her educational background supports her expertise in customer success and training, which she has applied throughout her career at Clubspeed and previous positions.
Background in Customer Service
Before joining Clubspeed, Christina Bartlett gained valuable experience in customer service roles. She worked as a Customer Service Representative at Lowe's Companies, Inc. from 2007 to 2009 for two years in Corona, California. Additionally, she served as a Server at Buffalo Wild Wings from 2009 to 2012 for three years. These roles contributed to her skills in customer interaction and service delivery.
Achievements in Customer Service Training
In 2022, Christina Bartlett received the Bronze Stevie Award for Customer Service Training Professional of the Year. This recognition highlights her contributions to developing and delivering training courses and educational materials for both internal and external audiences at Clubspeed.
Role in Customer Account Management
In her role as Customer Success Manager, Christina Bartlett proactively identifies and prioritizes customer accounts based on perceived risk and potential growth. She focuses on enhancing customer satisfaction and ensuring a positive experience with the company's products and services.