CM.com
CM.com provides a comprehensive suite of platforms and services, including engagement, connectivity, payments, and ticketing solutions, serving multiple industries globally with 25 years of experience.
Engagement Platform
CM.com offers an Engagement Platform that includes Mobile Service Cloud, Conversational AI Cloud, Mobile Marketing Cloud, and Customer Data Platform. These tools empower businesses to effectively manage customer interactions and drive engagement through a variety of channels. The platform seamlessly integrates various communication tools to enhance customer service, marketing, and sales functions.
Connectivity Platform
CM.com's Connectivity Platform provides essential services such as SMS, Business Messaging API, and Voice solutions including SIP Trunking and Voice API. This platform is designed to ensure reliable and scalable communication solutions, helping businesses stay connected with their customers across multiple channels.
Payments Platform
CM.com offers a Payments Platform that supports various payment methods, including online payments, POS payments, and QR payments. As a licensed Payment Service Provider, CM.com ensures secure transactions and supports additional features like recurring payments and payment links, helping businesses streamline their payment processes.
Ticketing Platform
The Ticketing Platform provided by CM.com is designed for event ticketing and registrations. It includes features such as an Event App and a Cash Register for cashless payments, facilitating smooth and efficient event management. This platform supports both digital and in-person events, offering a comprehensive solution for organizers.
Conversational Channels
CM.com supports a wide range of conversational channels, including WhatsApp Business, Instagram, Facebook Messenger, Google's Business Messages, RCS Business Messaging, Viber, Telegram, Apple Messages for Business, and LINE. By integrating these channels, CM.com enables businesses to engage with customers on their preferred platforms, enhancing communication and customer satisfaction.
Industry Solutions
CM.com serves a diverse array of industries, including Charities, Financial Services, Government, Healthcare, Leisure & Travel, Logistics & Transport, Professional Services, Retail & eCommerce, Tech & Media, and Utilities & Telco. By providing tailored solutions, CM.com addresses the unique needs and challenges of each sector, enabling businesses to optimize their operations and improve customer interactions.
Global Presence
Founded in 1999 and boasting 25 years of experience, CM.com has a global focus with a local presence in 18 countries. The company is listed at Euronext Amsterdam and offers 24/7 global monitoring and support, ensuring reliable service to its diverse and widespread client base.