Madison Shanley
About Madison Shanley
Madison Shanley is an Account Executive at CMD in Portland, Oregon, with a diverse background in hospitality, event production, and customer service.
Title: Account Executive at CMD
Madison Shanley is currently an Account Executive at CMD, based in Portland, Oregon, United States. She began her role in March 2022. CMD is well-regarded in the industry, and Madison’s role involves managing client accounts and ensuring high levels of client satisfaction.
Education and Expertise in Theatre
Madison Shanley studied at Portland State University where she pursued a Bachelor of Arts (BA) in Theatre/Theater, completing her degree in 2016. Her academic background has supported her professional skills in communication and client relations, which are critical to her success in various roles. Her extensive learning in theatre has contributed to her strong customer service skills and her ability to manage client relationships effectively.
Professional Background in Event Production and Hospitality
Madison Shanley has a rich background in event production and hospitality, highlighted by her roles in numerous organizations. She worked as a Day-of Coordinator and Assistant Event Coordinator at Upstage Events for five years, and also held various roles in hospitality such as Bartender at multiple venues including Jackknife Bar, HobNob Bar and Grille, and Montelupo Italian Market. Her experience in these roles has honed her abilities in client relations and customer service.
Previous Experience in Production Coordination
Prior to her role at CMD, Madison Shanley accumulated considerable experience in production roles. She worked as an Assistant to Executive Producer at Wieden + Kennedy in 2021 for four months, and as a Production Coordinator at babyganics in the same year. Her responsibilities in these positions included supporting production teams and managing various production-related tasks.
Professional Skills and Customer Service
Madison Shanley is recognized for her excellent communication skills, which have been instrumental in her professional journey. Her work in customer-facing roles across different companies, such as TriPeaks Logistics, Transcription Outsourcing, LLC, and various bars and event companies, has reinforced her ability to cater to client needs effectively. These capabilities are vital in her current role as an Account Executive where client interaction is key.