Paul Cartwright
About Paul Cartwright
Paul Cartwright serves as the IT Infrastructure Manager at CNA Hardy, where he has worked since 2014. He manages budgets, vendor relationships, and a team of eight, overseeing IT infrastructure across multiple countries.
Work at CNA Hardy
Paul Cartwright has served as the IT Infrastructure Manager at CNA Hardy since 2014. In this role, he manages both operational and capital expenditure budgets for the IT infrastructure. He oversees a team of eight professionals, focusing on setting objectives, development plans, mentoring, motivation, and recruitment. His responsibilities include managing vendor relationships to ensure optimal pricing and service levels. Cartwright also oversees outsourcing arrangements for service desk and network services, ensuring that the infrastructure team delivers effective solutions.
IT Infrastructure Management Responsibilities
In his capacity as IT Infrastructure Manager, Paul Cartwright manages approximately 650 servers and 450 desktops across 12 offices in 7 countries. He leads the Infrastructure team in researching, designing, and implementing new systems that are cost-effective and compliant with security and standards procedures. Cartwright acts as the out-of-hours on-call management escalation point for critical issues, ensuring that any urgent matters are addressed promptly.
Budget Management and Vendor Relations
Paul Cartwright is responsible for managing both OPEX and CAPEX budgets related to IT infrastructure. He handles vendor relationships with core providers, including Microsoft, Symantec, and VMware, to maintain favorable license arrangements. His focus on vendor management ensures that CNA Hardy receives the best pricing and service levels, contributing to the overall efficiency of the IT operations.
Disaster Recovery and IT Policies
Cartwright maintains and updates all IT policies, including Disaster Recovery and Business Continuity Plans. His role involves ensuring that these policies are aligned with industry standards and best practices, thereby safeguarding the organization against potential disruptions. This aspect of his work is critical in maintaining operational continuity and mitigating risks associated with IT infrastructure.