Amy Evans, Cic, Cpcu
About Amy Evans, Cic, Cpcu
Amy Evans serves as the Director of Product Development at CNA National, where she focuses on enhancing operational efficiency and ensuring audit accuracy. With a background in risk assessment and process optimization, she has held various roles in the insurance industry and government relations.
Current Role at CNA National
Amy Evans serves as the Director of Product Development at CNA National, a position she has held since 2022. In this role, she focuses on enhancing operational efficiency through process mapping and works closely with various business groups. Her responsibilities include setting development goals for audit teams and providing strategic suggestions to achieve these objectives.
Previous Experience in Insurance Operations
Prior to her current role, Amy Evans held several positions in the insurance industry. She worked as a Senior Insurance Operations Analyst at Brown & Brown Insurance from 2014 to 2016 in Indianapolis, Indiana. She also served as the Audit Manager at DriveTime from 2016 to 2019 in Tempe, Arizona, and as the Assistant Director of Product at SilverRock Inc. from 2019 to 2022.
Education and Certifications
Amy Evans earned her Bachelor of Arts in Political Science from the University of Alaska Fairbanks, where she studied from 2006 to 2011. Additionally, she obtained a certification as an Emergency Medical Technician from the Community College of Aurora in 2009. Her education has provided her with a strong foundation for her roles in product development and risk assessment.
Expertise in Risk Assessment and Process Optimization
Amy Evans has expertise in performing annual risk assessments in collaboration with audit leadership. She specializes in mapping complex business processes and providing suggestions for process optimization. Her strong focus on ensuring audit work is accurate and clear is evident through her detailed reviews and strategic input.
Government Relations and Legislative Experience
Before her roles in insurance, Amy Evans worked as the Director of Government Relations for the Independent Insurance Agents and Brokers of Arizona from 2012 to 2014 in Phoenix, Arizona. She also gained legislative experience as an intern at the University of Alaska in 2010, where she worked in Juneau for three months. Additionally, she served as a Campus Organizer for the Arizona Students' Association from 2011 to 2012.