Ariel Best
About Ariel Best
Ariel Best is a Customer Success Manager at Coalfire, with a background in cloud operations and information technology. She has held various roles in the IT sector, including positions at 2nd Watch and GameStop, and has earned degrees in Information Technology and Computer Information Technology.
Current Role at Coalfire
Ariel Best serves as a Customer Success Manager at Coalfire since 2022. In this role, Ariel focuses on ensuring customer satisfaction and fostering strong relationships with clients. The position involves understanding client needs and providing solutions that align with their objectives. Working remotely, Ariel contributes to the company's mission of delivering security and compliance solutions.
Previous Experience at 2nd Watch
Ariel Best has extensive experience at 2nd Watch, where they held multiple roles over several years. Starting as a Cloud Operations Engineer in 2017, Ariel transitioned to Cloud Operations Engineer Lead in 2018. They then served as a Sr. Cloud Operations Engineer from 2018 to 2021 and later as a Cloud Operations Security Engineer for five months in 2021-2022. This progression highlights Ariel's growth and expertise in cloud operations and security.
Educational Background
Ariel Best has a solid educational foundation in information technology. They earned an Associate’s Degree in Computer Information Technology from North Idaho College from 2014 to 2016. Following this, Ariel pursued a Bachelor’s Degree in Information Technology at Western Governors University, completing the program from 2016 to 2018. This academic background supports Ariel's career in the IT sector.
Work History in Customer Service and IT
Before entering the IT field, Ariel Best gained valuable customer service experience at GameStop as a senior game advisor from 2008 to 2013. Additionally, they worked at U.S. Bank as a cardmember service representative for 11 months in 2013. These roles contributed to Ariel's skills in customer interaction and service, which are essential in their current position.
Professional Development and Interests
Ariel Best is dedicated to professional development in the IT industry. They have a passion for adapting to changes and staying relevant in the field. Ariel enjoys taking on new challenges and continuously learning, which reflects a commitment to growth and expertise in information technology.