Kristi Stauffer

Kristi Stauffer

Customer Success Manager Product & Engineering @ Coalfire

About Kristi Stauffer

Kristi Stauffer is a Customer Success Manager in Product & Engineering at Coalfire, advocating for ethics and transparency in her work. She has a diverse background in sales, auditing, and customer success, with experience at companies such as Anadarko Petroleum, Novartis, and Merck.

Work at Coalfire

Kristi Stauffer has been employed at Coalfire since 2021, serving as a Customer Success Manager in the Product & Engineering division. Her role involves advocating for clients and ensuring their success with the company's offerings. Stauffer focuses on building relationships and providing value-added solutions, which aligns with her professional philosophy of ethics, transparency, and accountability.

Professional Background

Stauffer has an extensive professional background in various industries. Before joining Coalfire, she worked at RigUp as a Customer Success Manager and Project Manager from 2018 to 2021. Her earlier experience includes roles at Anadarko Petroleum as a Senior Analyst from 2009 to 2012, and at Statoil as a Senior Supply Chain Management Consultant from 2012 to 2017. Stauffer has also held positions in pharmaceutical sales at Merck and Novartis, as well as technical support at SAP and auditing at Ernst & Young.

Education and Expertise

Kristi Stauffer holds a Bachelor of Business Administration (BBA) in Accounting from Sam Houston State University. Her educational background complements her expertise in process development, risk management, and client relationship management. Stauffer has served as a Subject Matter Expert (SME) in oil and gas invoice approvals and has experience in training and mentoring within her various roles.

Achievements in Customer Success

Throughout her career, Stauffer has demonstrated a commitment to customer success and relationship building. At RigUp, she managed customer success initiatives, enhancing client satisfaction and engagement. Her experience in the pharmaceutical industry, particularly in sales roles, has equipped her with skills in understanding client needs and delivering tailored solutions. Stauffer's advocacy for ethics and transparency further underscores her approach to client interactions.

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