Landon Lewis
About Landon Lewis
Landon Lewis is a Customer Success Manager specializing in Product and Engineering at Coalfire, where he has worked since 2021. He has a strong background in technology and operations, with experience in customer service and team leadership.
Work at Coalfire
Landon Lewis has been serving as the Customer Success Manager in the Product & Engineering division at Coalfire since 2021. In this role, he focuses on inspiring and motivating team members to achieve both team success and personal development. His position is based in the Austin, Texas Metropolitan Area, where he has contributed to enhancing customer satisfaction and operational efficiency.
Education and Expertise
Landon Lewis studied at Austin Community College, where he earned an Associate's degree in Network and System Administration/Administrator from 2013 to 2016. His educational background supports his expertise in providing high-quality customer service, particularly in technical environments. He possesses strong project management skills that aid in delivering effective leadership.
Background in Customer Service and Management
Landon Lewis has a diverse background in customer service and management. He worked at Apple as a Customer Service Representative from 2011 to 2012, which laid the foundation for his customer service skills. He then served as Customer Experience Manager at Trusource Labs from 2013 to 2019, followed by a role as Technical Support Manager at WellSky from 2019 to 2021. His experiences have equipped him with a strong understanding of customer needs and operational processes.
Leadership and Team Development
In his current role and previous positions, Landon Lewis has emphasized the importance of leadership and team development. He focuses on motivating team members towards achieving collective goals while also supporting their individual growth. His strong background in technology and operations enhances his leadership capabilities, allowing him to effectively guide his team.