Caitlin Hodgins
About Caitlin Hodgins
Caitlin Hodgins serves as the Director of Client Services at Wizards of the Coast, a position she has held since 2020. With extensive experience in client engineering and operations across various companies, she has developed expertise in corporate infrastructure design and process improvement.
Current Role at Wizards of the Coast
Caitlin Hodgins serves as the Director of Client Services at Wizards of the Coast, a position she has held since 2020. In this role, she is responsible for overseeing client engagement and ensuring that services meet the needs of the company's clientele. Her leadership contributes to the strategic direction of client services within the organization, based in Renton, Washington.
Previous Experience at Nordstrom
Before her current role, Caitlin Hodgins worked at Nordstrom as the Security Platform Engineering Manager from 2019 to 2020. During her tenure in Seattle, Washington, she focused on enhancing security protocols and managing engineering teams to improve the company's security infrastructure.
Career at Expedia Group
Caitlin Hodgins has extensive experience at Expedia Group, where she held multiple positions. She served as Manager of Client Engineering from 2018 to 2019 and as Manager of Client Operations from 2015 to 2018. Additionally, she worked as a Senior Systems Administrator in 2015. Her roles involved managing client-focused engineering teams and optimizing operational processes in the Greater Seattle Area.
Educational Background
Caitlin Hodgins studied at the University of Washington, where she earned a Bachelor of Arts degree in Communication and Media Studies from 2012 to 2014. Prior to that, she attended Portland Community College, studying General Studies from 2003 to 2006. Her educational background provides a foundation for her expertise in client services and operations management.
Expertise in Operations and Infrastructure
Caitlin Hodgins possesses expertise in corporate infrastructure design and scaling, focusing on creating frameworks that support organizational growth. She has experience in budgetary control and managing financial resources to align with strategic objectives. Additionally, she is skilled in operations integration, ensuring the seamless merging of processes and systems within organizations, and has a proven track record in process improvement.