Garrett Little
About Garrett Little
Garrett Little is a Game Support Representative with extensive experience in customer service and game design. He has worked in various roles, including as a Tour Guide and Security Specialist, and has a background in Computer Science from Seattle Central College.
Current Role at Wizards of the Coast
Garrett Little serves as a Game Support Representative at Wizards of the Coast, a position he has held since 2020. In this role, he is responsible for providing assistance to customers, addressing inquiries, and ensuring a positive gaming experience. He has generated content blocks for localization in 12 languages, demonstrating his commitment to effective communication across diverse audiences. His experience in this role has contributed to his proficiency in crafting clear customer-facing and internal communications.
Previous Experience in Game Support
Prior to his current role, Garrett worked as a Game Support Representative for Talent Solutions TAPFIN in 2020 for five months. This position involved supporting the Wizards of the Coast brand, where he honed his skills in customer service and gaming support. His background in game support has equipped him with the knowledge and experience necessary to address various gaming-related issues effectively.
Tour Guide at Bill Speidel's Enterprises
Since 2019, Garrett has been employed as a Tour Guide at Bill Speidel's Enterprises in Seattle, WA. In this role, he engages with visitors, providing informative and entertaining tours. His ability to communicate effectively with diverse groups enhances the visitor experience and contributes to the overall success of the tours offered by the company.
Education and Academic Background
Garrett studied at Seattle Central College, where he pursued a degree in Computer Science. He achieved an Associate of Arts (AA) from 2015 to 2019. His academic background in computer science provides a foundation for his work in gaming and technology, equipping him with relevant skills for his roles in the industry.
Work History in Security Roles
Garrett has a background in security, having worked at Security Industry Specialists as a Security Specialist and later as a Tactical Response and Operations Node (TRON) Specialist from 2017 to 2018 and in 2018, respectively. He also served as a Security Ambassador at Nordstrom from 2018 to 2019. His experience in these roles has contributed to his ability to manage situations effectively and maintain a secure environment.