Irwyn Courat
About Irwyn Courat
Irwyn Courat is an experienced E Commerce Key Account Manager currently working at Wizards of the Coast since 2020. He has held various roles in sales and account management across different companies, including positions at Worlds Apart and TARQUIN'S CORNISH GIN.
Current Role at Wizards of the Coast
Irwyn Courat serves as the eCommerce Key Account Manager at Wizards of the Coast, a position he has held since 2020. In this role, he is responsible for managing key accounts within the eCommerce sector, focusing on strategies to enhance online sales and customer engagement. His experience in eCommerce positions him to contribute effectively to the company's growth in digital markets.
Previous Experience at Worlds Apart
Prior to his current role, Irwyn worked at Worlds Apart as an International Sales Coordinator from 2016 to 2018. In this capacity, he coordinated international sales efforts, contributing to the company's global outreach and market penetration. His work involved liaising with various stakeholders to ensure effective communication and execution of sales strategies.
Career Background in Customer Service
Irwyn has a diverse background in customer service roles. He worked at Brittany Ferries as a Passenger and Freight Receptionist from 2010 to 2011 and later as a Terminal & Freight Supervisor from 2011 to 2014. These positions involved managing customer interactions and overseeing freight operations, which provided him with valuable experience in handling customer inquiries and logistical challenges.
Experience in E-Commerce Management
Irwyn's experience in e-commerce management includes his tenure at TARQUIN'S CORNISH GIN (Southwestern Distillery Limited). He served as an Amazon Administrator from 2018 to 2019 and then as an Amazon & E-Commerce Coordinator from 2019 to 2020. His responsibilities included managing online product listings and optimizing sales performance on e-commerce platforms.
Educational Background
Irwyn studied at Truro & Penwith College, where he gained foundational knowledge that supports his career in sales and e-commerce. His education has equipped him with skills relevant to his roles in various organizations, contributing to his professional development in the industry.