James Bruner
About James Bruner
James Bruner serves as the Vice President of IT, Operations, and Customer Service at Wizards of the Coast, where he has worked since 2021. He has a diverse background in IT management, with previous roles at companies such as Amazon and Premera Blue Cross, and extensive experience in operational leadership and system integration.
Current Role at Wizards of the Coast
James Bruner serves as the Vice President of IT, Operations, and Customer Service at Wizards of the Coast. He has held this position since 2021, contributing to the company's strategic direction in Renton, Washington. In addition to his VP role, he has been the Senior Director of Infrastructure Engineering and Operations since 2017 and the Director of Infrastructure Engineering and Operations since 2015. His responsibilities include implementing enterprise system integration and design strategies that align IT delivery with business goals.
Previous Experience at Wizards of the Coast
Before his current roles, James Bruner worked at Wizards of the Coast as the Manager of Live Operations for four months in 2014. He later served as the Senior Manager of Live Operations Systems Support from 2014 to 2015. His tenure at Wizards of the Coast has spanned multiple positions, showcasing his ability to adapt and lead in various operational capacities.
Experience at Premera Blue Cross
James Bruner held several positions at Premera Blue Cross from 2006 to 2012. He started as the Manager of Infrastructure Database Support for seven months in 2006, then moved on to become the Senior Manager of Infrastructure Hosting and Datacenter Operations for six months. He later served as the Director of Infrastructure Hosting and Datacenter Operations for five years until 2012. His roles involved overseeing critical infrastructure operations and enhancing service delivery.
Background in IT and Education
James Bruner has a strong educational background in technology. He studied Electrical Engineering at the University of Washington, beginning in 1983. Additionally, he completed training in Unix Administration and Basic Networking in 1990. He has also pursued ITIL Practitioner Training and Enterprise Service Management at HP Corporate Training since 2004. His foundational studies in Computer Science at Renton Technical College from 1984 to 1986 provided him with essential skills in Computer Maintenance and Repair.
Professional Achievements and Skills
James Bruner has demonstrated a proven track record in driving resolution in operational areas and enhancing service delivery through ITIL principles. He possesses extensive experience in managing technical teams in fast-paced environments, focusing on aligning IT strategies with business objectives. His expertise includes implementing strategies for system stability and operational efficiency, contributing to the overall success of the organizations he has worked with.